Bringing more accuracy to health care with Document Intelligence

HLS Document Intelligence

By Wes Wiggins

Health care organizations grapple with mountains of documents, from images and paper notes to clinical data and electronic health records. Health care providers have entire teams tasked with spending significant amounts of time collecting and reading these various documents, extracting information from them, and ensuring the correct actions are taken in a timely manner.

The information on these documents is not only important to the health care organization, but also, most importantly, to the health and well-being of the patient for making decisions while being treated in a facility. At times, the documents contain insights that help improve the care and lives of patients. These insights do not just jump off the pages and pages of medical forms. 

But what if there is an easier way? 

The manual, time-consuming, and error-prone work of document processing can be made more efficient and accurate with artificial intelligence powered solutions like Egen Document Intelligence.

Our solution uses machine learning and artificial intelligence to help process a wide variety of paper and electronic documents, including images, into a structured and standardized format for easier understanding of the information by humans. The solution extracts the data with high accuracy, while keeping humans in the loop for validation. Document Intelligence makes the most of a health care organization’s data-rich documents, then puts the insights in the hands of people who can do something productive with it and make a difference in the life of a patient, improving efficiency and accuracy both for health care organizations and the patients they serve. 

For one large health care provider, using Egen Document Intelligence is driving results by increasing the speed and accuracy of its health care professionals. Teams previously had to review multiple sources of medical record information to create patient case reports, which offer a detailed view of any diagnoses, treatments, and other crucial patient information. Additionally, Document Intelligence centralized access to all medical records for professionals to create each case report, and the solution displays information in a user-friendly format, helping ensure higher-quality records of each patient visit with the provider. 

Egen worked with the healthcare provider to customize Document Intelligence for improving the efficiency and accuracy of its teams. We created standardized annotations of medical records, including the Health Level 7 (HL7) messages between the clinical, administrative, and financial teams that the healthcare provider stored on the Google Healthcare Data Engine. Egen custom-built learning and artificial intelligence models to automatically standardize key information such as the names of diseases, so healthcare professionals can validate they are using the correct terms for developing case reports. In addition to processing text, the solution can extract and digitize information from images, saving healthcare professionals from the time-consuming work of reviewing images to enter information and ensuring the relevant data is processed accurately. 

With Egen Document Intelligence, the health care provider is now unlocking information across the organization about its patients, from clinical data to billing and insurance records. The solution brings all of this information into one accessible, secure, and HIPAA-compliant repository that helps improve the efficiency of the provider’s operations, so it can focus its efforts on delivering the best patient care. 

Learn more about the Egen Document Intelligence Solution, and connect with us to discuss how we unleash data and platforms to provide improved patient outcomes for health care organizations. 

Are you ready to [unleash] new possibilities?

Contact our team today to get started.

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