// Public Sector
Unlock data and platforms to [deliver] better government services to constituents
We help governments unlock data and insights that deliver action and impact through digital solutions that improve constituents’ access and experiences with public sector services.
We bring leading cloud, data, AI and platform expertise, tools and ecosystem partnerships that help governments turn data challenges into opportunities that integrate privacy and security to provide services to constituents efficiently and effectively.
// key facts
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We have worked with more than ⅔ of U.S. states and many local county and city governments.
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+100
Public sector engagements resulting in positively impacting constituents.
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Our capabilities
// Transform public service
Health and human services
Protect constituents’ health, safety, and well-being through digital transformation solutions that harness the power of cloud, data and analytics to improve the delivery of efficient and effective services. Intelligent solutions in case management, fraud identification and prevention and workforce management are just a few of the examples of where we have worked Health & Human services agencies for state, local and city governments.
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Reducing 311 service request wait times for Sacramento residents
We implemented virtual agents that improved the caller experience and reduced wait times.
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Virginia: Rapidly launching a COVID-19 exposure notification app
We helped the Virginia Department of Health rapidly build a COVID-19 exposure notification app.
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Commonwealth of Massachusetts: Centralizing, optimizing, and prioritizing distribution of COVID-19 vaccines
We helped to centralize, optimize, and prioritize distribution of COVID-19 vaccines.

// Testimonial
“We held our first discovery call during the first day or two in March and had the actual sign-up page launched on Friday, March 12… Thanks to the sheer volume of resources that were brought to bear by the Google Cloud team, our users had a smooth experience using an incredibly stable application.”
// Bring intelligence
to infrastructure
Infrastructure and transportation services
Improve operational efficiency, safety and security for state, local and city governments and their constituents across key areas of infrastructure including roads, signage, buildings, and other structures through transformative solutions.
Intelligent solutions in construction management, pothole management, and sewer and storm management are a few examples of where we have worked with state and local agencies to bring the power of cloud, data and other technologies together to drive a new level of innovation and deliver tangible impact.
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City of Memphis: Detecting potholes for better driving experiences
We helped apply artificial intelligence and machine learning to some of the city’s toughest public works and urban planning problems.
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Costa Mesa Sanitary District: Creating smoother, safe streets
We used machine learning to reduce manhole maintenance costs by 60% and improve public safety.

// Increase sustainability
and resilience
Climate sustainability and resilience services
Translate evolving and complex known and unknown climate change outcomes with the power of data, analytics, and insights to reduce emissions, increase resilience, and drive inclusive and equitable growth. We have created intelligent solutions to enable climate research and build data systems that unlock insights to combat climate change.
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Utah wildlife migration initiative: Managing and protecting utah wildlife
Staff can now see real-time locations for animals populations without leaving the office. They gained access to more than 20 years of animal behavior data, too.
Our partners
Egen works with a number of highly regarded partners to advance the mission of public sector organizations at the local, state and federal level. Our relationships with our partner ecosystem help us anticipate and deliver against our clients’ cloud, data, AI and platform challenges and opportunities today and in the future.
Insights and resources
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Bringing the possibilities of AI to the public sector
The power of AI in the Google Cloud Platform makes it easier than ever for federal, state, and local government agencies to do their jobs better and more efficiently.
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The power of generative AI: Perspectives on a path forward
Explore the disruptive power of generative AI and the opportunities it presents for the public sector.
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Exploring the future of transformative technology at Google Cloud Next
Google Cloud Next 2023 shed light on the transformational journey Google Cloud Platform is leading for organizations across all industries.
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Using data and analytics to confront the opioid epidemic
Our experts created a solution that enables public sector and health care stakeholders to make data-informed decisions in their efforts to combat the opioid crisis.
Meet the team

Alice Bottcher
Public Sector Lead