What do we mean when we talk about GenAI?
As we explore the potential of generative AI, it is important to understand the fundamentals of this exciting technology and how it can create value.
Virtual Agents
Unlocking new opportunities with generative AI large language models
We are sifting through the noise to find opportunities that unleash the potential of generative AI and the real value it can create for organizations.
Dallas County: Making county services more accessible with a virtual assistant
Dallas County turned to Egen to help it develop a virtual assistant and provide critical services to constituents in the languages most used by constituents.
Williams Sonoma: Making gifting easy with a chatbot
We built a gift recommendation chatbot for customers using Google Cloud Platform.
Reducing 311 service request wait times for Sacramento residents
We implemented virtual agents that improved the caller experience and reduced wait times.