Unlocking new opportunities with generative AI large language models

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As the potential of generative AI (GenAI) continues to generate excitement and hype, Egen is sifting through the noise to find opportunities that bring the power of the technology and the real value it can create for organizations.

While recognizing the importance of human cognitive and creative skills, we view GenAI as a powerful enabler that can enhance productivity and scale the use of data-driven insights across various scenarios. We are launching this blog series to create an ongoing dialogue about our vision for GenAI and how it aligns with our commitment to deliver exceptional value to organizations.

The cornerstone of generative AI

Large language models (LLMs) are the cornerstone of GenAI. They present vast opportunities in terms of understanding user queries, finding relevant information, and simplifying complex content. Given Egen’s diverse work across industries and organizations, we have identified several compelling use cases for LLMs:

Virtual agents and chatbots

One powerful use case we envision leverages LLMs to enhance the capabilities of chatbots and virtual agents. Building virtual knowledge bases and training chatbots traditionally required considerable time and effort. However, with LLMs, we can drastically reduce these barriers by enabling chatbots and virtual agents to access knowledge bases directly. GenAI empowers them to generate accurate, speedy, and accessible responses, providing even greater value to end-users.

Health care medical reports

Another use case involves using LLMs to revolutionize how medical reports are generated and reviewed in the healthcare sector. Complex and diverse medical reports often pose challenges for many different users, including non-specialists. By running these reports through LLMs, we can generate simplified summaries that are easily understood by a wider audience, including patients, health advocates, health care workers, and payers processing claims. GenAI streamlines the understanding and communication of medical information, allowing health care providers to focus more of their time and energy on patient care.

Technology learning

A third area of potential we see with LLMs is accelerating learning for technology teams. Technology teams constantly grapple with staying up to date with evolving products and tools. LLMs offer a promising solution by accelerating the learning process for new tools, coding languages, and processes. Technology teams can also leverage LLMs to quickly generate queries and diagnose system issues based on records, results, and audits. By automating these tasks, LLMs free up valuable time for technology teams to focus on complex and high-value work.

Realizing the potential

Egen has already implemented a GenAI solution for a leading database-as-a-service company. This solution acts as a co-pilot, guiding technology teams. The successful implementation of GenAI for the organization showcases the tangible benefits it can bring to streamline tasks and enhance user experiences.

As the potential of GenAI unfolds, Egen remains committed to exploring new opportunities and use cases with organizations. While recognizing that not all challenges can be solved with GenAI, the technology can be an enabler to help streamline time-consuming or mundane tasks such as text parsing, data analysis, and deep searches. Our focus remains on adding value to organizations’ data journeys to generate actionable insights and drive impact.

We are eager to continue the conversation with you here on the many opportunities that GenAI can help advance. We believe that by collectively embracing the possibilities of GenAI, we can shape a brighter and more impactful future for all of us.

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